Use cases — how each type of business uses Kashiwade CRM

Beauty Salon

Bring the booking diary and the client record together, and let the follow-up to the next visit run on its own.

• ✓Turn one-time salon clients into regulars with LINE × CRM

Restaurant

Link your LINE friends to real customer records, and let visit frequency and recency decide the next move.

• ✓Turn one-time diners into repeat customers

Retail

Bring in-store and online purchases into one customer ledger, then group customers by how they buy and decide the next move.

• ✓Make shoppers want to come back with LINE memberships

School & Education

Manage student inquiries, automate enrollment workflows, and communicate with parents.

• ✓Automate tuition collection and student follow-up over LINE

Fitness & Gyms

Membership billing and joins/cancellations in one place — and a signal when a member stops turning up, while there is still time to reach out.

• ✓Catch "they stopped coming" before it becomes a cancellation

Clinic & Healthcare

Automate online booking, reminders and next-visit notices so reception spends less time on the phone — and gets intake forms before patients arrive.

• ✓Fewer phone transfers, and next-visit notices that send themselves

Hotels & Lodging

Turn a one-off OTA guest into a direct-booking regular: move the post-stay relationship to LINE and win back the commission.

• ✓Meet the guest the OTA sent you — directly, next time

E-Commerce

Automate post-purchase follow-up, win back lapsed customers, and keep each customer's purchase history in one place.

• ✓Bring dormant online shoppers back to buy again

Real Estate

Answer portal enquiries the moment they land, keep every follow-up on one timeline, and track viewings through to contract in a deal pipeline.

• ✓Turn property enquiries into a first reply that never keeps anyone waiting

Construction & Renovation

Site survey, quote, order, build and invoice as one job. The quote becomes the invoice, so nothing gets retyped into a spreadsheet.

• ✓Stop typing the same figures three times — one line from quote to invoice

Professional Services

From the first consultation booking through to engagement and retainer — one line, with deadlines tracked and monthly retainer invoicing automated.

• ✓End the scheduling email chain and keep engagement on one line

Consulting

Track deals, manage client relationships, and streamline project delivery.

• ✓Turn enquiries into booked meetings — automatically

Estate Clearance & Buyback

Track every valuation request through visit to purchase. Take photo valuations over LINE and book the visit in the same flow.

• ✓A buyback valuation that starts with one photo on LINE

Clubs & Associations

Your member roster, your announcements and your event sign-ups in one place — the same member records carry from the roster to the mailout to the attendance list.