LINE, loyalty cards and booking for your restaurant, tied to each guest

• Switch from paper stamp cards

  Guests collect by scanning a QR at the counter. Staff can carry over the stamps on a card they already hold.

• Birthdays and anniversaries, automatic

  Register the date and a message goes out on the day or a few days before, from a restaurant template.

• Bookings in the same place

  Manage bookings on a calendar; a reminder is scheduled for 24 hours before the visit as soon as one is saved.

What you get

• ✓The LINE friend count grows, but you cannot tell a regular from someone who left

  Only once friends are linked to customer records can you split them by visit count.

• ✓Coupons go out, but nobody can count how many were redeemed

  Redemption counts and remaining stock per code tell you what to run next.

• ✓A paper stamp card only works if the customer remembers to bring it

  As a LINE membership card it is always in their pocket.

• ✓You want to fill weekday tables but cannot decide who to contact

  Pull out just the segment that has not been in for a while and the list picks itself.

• ✓Every booking call stops the prep work

  Take bookings on a calendar and let the day-before reminder run itself.

• ✓You want to send an anniversary treat, but you check the dates by hand every time

  Once the date is on the record, the message can go out on the day or a few days before.

Before and after

How this industry uses it

Membership cards, stamps and points

Create stamp cards and point cards. Customers earn by scanning the QR code at the counter, or automatically when a sale is rung up. They can check the balance any time from their LINE membership card.

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Telling regulars from customers who are drifting

Last visit, visit count and spend split your customers into nine segments. Pick a segment such as 'at risk' or 'dormant' and it becomes a send list straight away.

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Segmented LINE delivery

Pick a send list and message those people on LINE. It reaches the friends of your LINE Official Account that are linked to a customer record. You can mix and match with email.

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Coupons and expiry

Create a discount code with a redemption cap and an expiry date. The public page shows how many are left and how long until it expires. Automations can also hand them out per customer.

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Bookings and reminders

Take bookings on a calendar. The reminder is scheduled as soon as the booking is saved and, by default, arrives 24 hours before the visit. You can run your own online booking page too.

See this feature →

The cost pays for itself — fast

Quizzes for this trade

The verdict shows on the spot and becomes a tag that feeds the next message.

• Grow your LINE audience

  Which dishes suit your taste?

  →
• Generate leads

  Party plan cost estimator (for the organiser)

  →

Use case

FAQ

Can we broadcast to every LINE friend at once?

Sending from a send list reaches only the friends that are linked to a customer record. To reach every friend at once, use LINE's own broadcast from the scheduled-post feature.

Can we move over from paper stamp cards?

Create a stamp card or point card, and customers earn by scanning the QR code you keep at the counter. Stamps can also be granted automatically from a till sale or a Smaregi transaction. Balances on existing paper cards can be carried over by staff.

Can birthday and anniversary messages be sent automatically?

Yes. Put the date on the contact record and a once-a-day check sends the message on the day or a few days before. Restaurant templates are provided to set this up. The same person is never sent the same message twice in one year.

Can we take bookings as well?

Yes. Bookings are managed on a calendar and you can run your own online booking page. The reminder is scheduled when the booking is saved and, by default, arrives 24 hours before the visit.