SNS automation
Run scenarios with branching and waits, triggered by a LINE follow or an incoming message. Narrow the audience by tag or condition instead of messaging everyone.
Every follower gets the same message
Narrow the audience by tag, purchase history and more before sending.
The LINE tool and the customer database are separate
Delivery and history live on the same contact, so there is no reconciliation work.
Building a scenario means paying for setup
Connect blocks on screen and build it yourself.
When a message contains a word you set, the reply you wrote goes out. Pick a question in the LINE chat on the left and the matching rule lights up in the admin view on the right.
Pick a customer's question
LINE chat (example)
Keyword rules (example)
Opening hours
Trigger words：hours / until / closed
Prices
Trigger words：how much / price / cost
Change or cancel a booking
Trigger words：cancel / reschedule
No AI writes the reply. When a message contains a word you set, the text you wrote is sent.
The screens are examples and nothing is sent or saved. You register your own rules and replies.
Ordered by what LINE accounts use most.
Register your channel details and you start receiving follows and messages immediately. Signature verification is mandatory, and anything that fails it is rejected.
Start from a trigger such as a new follower or a message containing a keyword, then lay out conditions and waits. Check it with a test run that sends nothing before you save.
Build timed sequences by placing messages and waits in a row. Waits are scheduled server-side, so they continue after you close the screen.
Narrow the audience by tag, purchase history or last visit before sending. LINE broadcast bodies are text; use the flow builder when you need images or buttons.
Set what to send and when, and at that time it goes out automatically — nobody has to be at a desk on the day. LINE goes to every friend, Instagram becomes an image post in the feed, and Facebook a post on your Page. The result stays on the list, and if one fails you are told why. Everything scheduled can also be reviewed on a monthly calendar.
Show a different rich menu to each follower, and switch it from an automation — for example a different menu for members. Menu images are registered in the LINE official account console.
Record which entry point each follower came from, so you can compare QR codes, ads and other channels.
Publish pages that open inside LINE. The following ship ready to use.
Features marked "Included in every plan" are available on all plans with no extra module.
Connect everything between someone becoming a friend and coming back, inside LINE.
Record which entry point each friend came through, such as a QR code or an ad.
Details →Use "friend added" as the trigger and send a greeting automatically.
Details →Line up timed messages: the first now, the second three days later.
Details →Show a different rich menu to each friend.
Details →Narrow the audience by tags, purchase history or last visit, then send.
Details →This is one example flow. You decide what to use and in what order. Menu images are registered in the LINE Official Account manager.
Do not stop at LINE — connect it to what happens after the message arrives.
You can use the features on this page with the following combination.
Smallest combination
Light
$29/mo
Prices in USD exclude tax (JPY prices include tax).
Already included in Light, Salon, Restaurant, Community, Pro.
See the pricing page for every plan and add-on. Pricing page
Enable the modules you need and turn them off again when you no longer use them.